website support
We Got Your Back!
Helping you to meet the goals of the digital age
We have always adhered to three principles in the moral-cultural structure of Mah Support Web team, and the name of the team (Mah) is an abbreviation of these three principles.
M = Memorable : Creating a pleasant and memorable memory of cooperation with our team
A = Adeptness : Maintaining and cultivating an adept team to strengthen the company’s level of expertise continuously
H = Honesty : Under no circumstances should honesty be ignored as one of the most important moral principles
Consultation Form
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Why us ?
expeditious service
experienced team
always updated
caring respondents
Who we are?
We’re a team of passionate web supporters that are truly committed to the success of our clients and we are here to help you expand your business of all shapes and sizes in the virtual world. We’d like to stay updated at all times and we are constantly improving our team members to be able to use the latest technologies.
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Light
89
$/99
Light
79
$/89
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Premium
289
$/299
Premium
279
$/289
Some lovely feedback from another happy client
No question remains unanswered !
Can I upgrade or downgrade between support plans?
Yes, such an option is feasible for you. I wish to highlight two crucial aspects herein:
1) Plan modification is only permissible at the conclusion of your designated period, except if opting for an upgrade to a higher-tier plan, in which case the price differential will be duly computed.
2) Downgrading to a lower-tier plan is not viable until the expiration of the predetermined timeframe.
How does billing work?
Once you have selected your preferred plan and confirmed your agreement, a payment invoice will be promptly issued to you. Upon receipt of your payment, we will commence work on your website without delay.
How long does it take to complete a request?
It deponds, in each plan your turnaround time is different; the point here is the response time is less than what you can imagine.
How do I start using your website services?
If you have a clear vision of your requirements, kindly complete the "Contact Us" form. Alternatively, if you seek complimentary professional guidance, please fill out the "Request Consultation" form, and our team of experts will promptly reach out to you.
Why do I need to regularly support my website?
Just like a car needs regular maintenance to function optimally over time, websites also require ongoing support to ensure their performance and security. This includes staying up to date with code standards, security protocols, core software updates, and plugin enhancements. When you opt one of our web support plans be sure that we've structured our services to handle all aspects of website management, alleviating the burden of troubleshooting and enabling seamless updates, additions, and modifications with acceptable costs. With our comprehensive support, you can focus on your business while we take care of the technicalities to enhance your site's SEO performance and user experience.
What don’t website maintenance services include?
If you want to know details about website maintenance plan you can click here. Below are the services that are not included in this plan.
Response time
Navigation redesign
Media creation
Media edits
Content writing
New site functionality
Site redesigns
Interactive features
SEO
What are your operating hours?
Monday – 8am to 16:30pm
Tuesday – 8am to 16:30pm
Wednesday -8am to 16:30pm
Thursday – 8am to 16:30pm
Friday – 8am to 16:30pm
Saturday, Sunday – Closed
How can website support and maintenance improve my website’s performance?
Both maintenance and support are critical for the well-being and prosperity of a website. Maintenance plays a vital role in ensuring the website functions smoothly and stays protected against potential threats, serving as a proactive measure. Conversely, support enables the website to grow and adjust by tackling emerging challenges and integrating enhancements when necessary. By working together, these services guarantee that a website remains not only secure and stable but also flexible and responsive to users' requirements. In terms of SEO, it's important to highlight the significance of regular maintenance and ongoing support in ensuring the website's visibility, user experience, and overall performance are optimized for search engines.